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Showing posts from September, 2018

What SMBs Expect from Full Service Digital Marketing Agency?

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Reasons to use full service digital marketing agency If you think digital marketing is not a big thing, then think again! Marketing has always been about connecting with your audience in the right place and at the right time. Today, that means that you need to meet them where they are already spending time: on the internet thus digital marketing. Few reasons why small business owners should employ a  full service digital marketing agency   that gives quicker response time, helps generate higher revenues, creates a brand presence on social media, keeps the business at par with competitors and saves money. Traditional Marketing or Digital Marketing Unlike traditional marketing, digital marketing allows marketers to see accurate results in real time. A newspaper ad cannot measure how many people have actually paid attention and taken note of the ad. There is no way to know if that newspaper ad was responsible for any sales at all. On the other hand, with  expert digital marketin

3 Reasons to Use Mobile App Development Company over a Mobile Developer

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Reasons to Choose Mobile App Development Company Mobile applications are winning hearts of consumers and that’s the reason nobody can imagine a Smartphone without mobile applications. More and more serial entrepreneurs are jumping into the industry of mobile by developing the best mobile applications. When you want to build a mobile app, you have 2 options. Outsource the project to a mobile app development company Hire a mobile app developer (in-house or freelancer) This article shares the top 3 reasons to outsource your mobile application development project to a mobile app development company. 1. They have experience                        Any mobile app development company develops many mobile applications and that’s the reason a company holds much more experience and expertise than an individual mobile developer. The mobile app development company not only has the development expertise, but they also have rich knowledge about the industry. Thus, when you h

Top 3 Must Have Call Center Solutions for Omnichannel Communication

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Call Center Solutions for Omnichannel Communication Whether you are running and outbound call center or taking care of inbound calls, you must have omnichannel solutions to provide the best services. In this article, we will share top 3 must have omnichannel solutions for your call center. The call center industry is at its peak. There are many companies that outsource its customer care, client support and lead generation tasks to call centers. To make more business by capturing these leads and to increase ROI, each call center must have skilled agents and the best tools in its arsenal. This article shares the top 3 omnichannel solutions you must have in your call center to improve productivity of agents and the ROI of the business. 1. Contact Center Solution Yes, the first and foremost solution each call center must have is a Contact Center Solution. Unlike call center software, a contact center solution will support more than one communication modes including, but