Usability Testing: Quick Guide

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Usability Testing

A complete software testing process is made up of hundreds of tests to assure best quality as well as the likelihood of thehigh success of the software. One of the most important tests performed is the Usability testing. It assuresthat the users will like the software and make it a big hit. In simpler words, this testing is performed by the software testing experts to assure that the software is user friendly or not.

If we talk technically, it is a part of black-box testing, which is performed with a creative and critical approach to find all roadblocks in a journey of positive user experience. It also falls under the functional testing category.

Usability Testing Definition
The usability testing is a process of testing and validating an application / solution under various situations to assure it is easy to learn, navigate and use. The usability testing defines the user friendliness of the software and also helps in making it better by removing all possible hurdles in a positive user journey. This type of testing also includes competitor research and comparison testing to assure the solution can meet users’ expectations by providing all required features.

What should be tested?
In the usability testing, the QA experts test different aspects of the solution to encounter all possible errors, which should be resolved before launch to assure the software is user friendly.

User Interface and Navigation
The usability testing tests user interface (UI) to assure the look and feel of the application is smooth with eyes and delightful while in use. Also, this kind of expert software testing assures the navigation is simple and accessible from each module of the software.

Ease of Learning
The software testing expert tests the ease of learning of different functions of the software. It also defines whether a user can perform all basic tasks easily or not.

Errors and Defects
This requires creativity and perspective of end users, which the software testing experts hold by working close to audiences. The test cases are executed to identify all possible errors due to logic, flow or silly mistakes done by the end users.

Customer Satisfaction
This test defines satisfaction of users after using the solution. This can be defined by frequency of use of the software.

The usability testing bestows a wide range of benefits to both, users and the owner of the software.  Below is the list of key benefits of usability testing:
  • ·         If it is planned properly, it is highly effective and beneficial
  • ·         Easy navigation
  • ·         Small learning cycle
  • ·         Easy to use
  • ·         Improved user friendliness
  • ·         Increased adaptability
  • ·         Increased user satisfaction
  • ·         Increased customer loyalty
  • ·         Increased business
  • ·         And more


The usability testing can be really beneficial and work as a major contributor in the success of your product, if it is performed well. To assure you get the best ROI on usability testing, you must outsource your project to the best QA company.

We, QA Mentor, have expertise in performing the best usability testing. You can explore more details about our usability testing service, here http://www.qamentor.com/testing-coverage/non-functional-testing/usability-testing/



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